Kudos on an another excellent read, Bebe. Gratitude and empathy are indeed key ingredients for contentment and peace of mind. More people, especially today, need to adopt an Attitude of Gratitude, count their blessings and try to help others in need, rather than looking the other way. Moreover, positive feedback is also important (albeit when warranted and appropriate).
To paraphrase Benjamin Franklin: I will speak ill of no person and all the good I know of everyone.